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Main Office

Oaks Plaza – 14125 NW 80th Ave, Suite 400 – Miami Lakes

(305) 374-1011

Naples Office

2325 Stanford Court, Naples, Florida 34112

(239) 793-3331

How a Single Altered Word in a Medical Record Turned Into a $4 Million Recovery

How a Single Altered Word in a Medical Record Turned Into a $4 Million Recovery

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Every once in a while, a case comes into the office that changes the way you look at medical records. A young father, 35 years old, was transported to a South Florida emergency room with chest pain. After waiting for nearly ten hours in the emergency room, Louis tragically died of a preventable heart attack. He left behind two young daughters who now have to grow up without him. We knew from the outset that this was an important case and that it would be a long fight to achieve justice for Louis and his family. What we did not know was that the case would come down to a single handwritten word in the medical records.

At Weinstein & Cohen, we represented the Estate of Louis Darrell Watson, on behalf of his two surviving minor daughters. Louis died in the emergency department at Palmetto General Hospital after presenting with symptoms that any competent ER team should have recognized as cardiac. In the lawsuit, we saw one of the most disturbing examples of alleged document tampering we had ever seen, and how we uncovered it is a story worth telling.

The Medical Negligence

Louis came to the ER complaining of chest pain. Over the next ten hours, the treating physician never called for a cardiac consult. Serial EKGs, the basic standard of care for a patient with chest pain, were not ordered, even though the original EKG was abnormal. By the time anyone recognized what was actually happening, it was too late.

That fact pattern alone would have supported a medical malpractice claim under Florida law. What made this case different was what happened after we filed suit. The Defendants included Paragon Contracting Services, which operated the ER and employed the ER physician at the center of the case.

The Altered Record

Somewhere along the line, someone made a handwritten change to a critical medical record. The original typed medical record read, in effect, that the patient’s chest pain had not resolved. The handwritten change turned the word “NOT” into the word “NOW.” One word. Three letters. If accepted at face value, that change would have made it nearly impossible for the family to prove their case.

For years, we took depositions, served written discovery, and asked the defense for every version of the medical record they had. Piece by piece, the evidence began to point in a direction no one wanted to acknowledge. The handwritten note did not appear to have come from the treating providers. Through a careful process of elimination, we concluded that the alteration likely originated from the defense attorney’s office itself.

The Motion to Strike for Fraud on the Court

Armed with the information we gathered during the lawsuit, we filed a verified motion to strike the Defendants’ pleadings for fraud on the court.  The motion painstakingly set forth all the discrepancies in detail. The legal papers Defendants filed in response only made the picture of fraud clearer.

We obtained a date-stamped copy of the original medical record. We took the sworn statement of the hospital’s records custodian who created the original medical record. We compared the original and the altered record side by side.  We narrowed down the timing of when the alteration was done. By the time the motion for fraud was fully briefed, the original defense attorneys had withdrawn from the case, replaced by new counsel. In their legal papers, Defendants did not deny that the medical record had been altered, but they steadfastly refused to admit that the medical record had been altered.  That meant the only way to prove the fraud was to have an evidentiary hearing where witnesses and documents would be given to the Court.  The judge set the matter for an evidentiary hearing and ordered both sides to produce a list of witnesses they intended to call at the evidentiary hearing.

The Settlement

Even before the date of the evidentiary hearing, it was obvious the jig was up. The deadline for the witness list came and went and Defendants did not identify witnesses to refute the fraud. That meant no witness was going to walk into court and deny what had happened. The day before the evidentiary hearing, the case settled for $4 million.

That $4 million recovery, combined with an earlier $1.6 million recovery obtained through arbitration, meant the total for the Watson family came to $5.6 million. 

What the Case Actually Teaches

For families in Miami-Dade, Broward, Palm Beach, and Collier County who are trying to figure out whether they have a medical malpractice case, this file offers a few critical lessons.

Medical records are not always what they appear to be. Defense counsel and hospitals do not always play it straight. Cases are not always won on the medicine. They are sometimes won on the paperwork, and specifically on the willingness of claimant’s counsel to spend the years it takes to work through discovery until the truth becomes impossible to hide. Documentation of every version of every record matters. Trial readiness matters most of all because settlements that accurately reflect the value of a family’s loss almost always come from the defense understanding that the claimant’s lawyer is ready and able to try the case.

None of this is possible without preparation. This case took years, hundreds of hours of discovery, tens of thousands of dollars in costs, and a willingness to pursue an allegation that most firms would have walked away from. The result speaks to what happens when a family finds the right lawyers at the right time.

Final Thoughts

Losing a young father to something that should have been caught in the emergency room is a tragedy that no verdict or settlement can undo. What accountability can do is force changes that make a tragedy like this less likely moving forward. At Weinstein & Cohen, we combine decades of trial experience with a personal, boutique-style approach to help South Florida families pursue accountability. If you or a loved one has been harmed by what you believe was medical negligence, please contact us for a free consultation. Visit our website at www.fairnessforall.com or call 305-374-1011 today. Let us help you understand your rights, evaluate your claim, and fight for the compensation and justice you deserve.

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W&C

Our team has demonstrated the ability to achieve fair and just compensation for our clients . We provide potential clients with verifiable results from a variety of our cases; both large and small but all important to each individual person.